All orders will be delivered between 9am-5pm Monday to Friday using Royal Mail and require a signature upon delivery.

Orders placed on either Saturday or Sunday will be despatched on Monday.

Next day orders must be placed before 1pm.

All UK orders over £100 will receive FREE SHIPPING.

Returns & Exchanges

We pride ourselves on a super easy returns procedure so should you wish to return or exchange an item, please email us at to request a returns authorisation. Please state that you would like to return the item/s and list the reason/s why. You will then receive an email giving you instructions on how to return the item.

Please re-package your item(s) securely. Please take your parcel into a local post office and obtain a proof of posting receipt. All non sale items must be returned within 14 days. All sale items must be returned within 7 days.

It is important that you obtain a proof of posting as we are not responsible for your parcel until it is returned to us.

Please note that SHAMPOOS, SHAMPOO BARS AND FRAGRANCES are non returnable.

Our returns address is:
The Barkside Mcr
Richmond House
M1 2NG