All orders will be delivered between 9am-5pm Monday to Friday using Royal Mail tracked.
Orders placed on either Saturday or Sunday will be despatched on Monday.
All UK orders over £35 will receive FREE SHIPPING (beds excluded)
Please note all International orders must weigh under 2kg only due to current limitations/costings.
Returns & Exchanges
We pride ourselves on a super easy returns procedure, should you wish to return or exchange an item, kindly email us at email@example.com to request a returns authorisation. Please state that you would like to return the item/s and list the reason/s why. You will then receive an email giving you further instructions on how to return the item.
When returning non faulty items please ensure they are unused, in perfect condition and the original packaging is undamaged. You will be responsible for returning your item. Package your item(s) securely and ensure all tags remain in place, obtain a proof of posting receipt from the post office.
When returning damaged/faulty item, (if we request) you may be responsible for the return of said purchase. Package your item(s) securely and obtain proof of posting from the Post Office.
All non sale items must be returned within 14 days and SALE items to be returned within 7 days.
SHAMPOOS, SHAMPOO BARS AND FRAGRANCES are non returnable.
Our returns address is:
The Barkside Mcr