Shipping
All orders will be delivered between 9am-5pm Monday to Friday using Royal Mail tracked.
Orders placed on either Saturday or Sunday will be despatched on TUESDAY.
UK Shipping Costs
• 0–2kg: £3.99
• 2–10kg: £6.99
• 10–20kg: £7.99
• 20kg+: £10.99
Free Shipping: UK orders over £75
(Excludes orders over 2kg and all beds.)
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Islands & Highlands Shipping
• 0–2kg: £3.99
• 2–11kg: £6.99
• 11.99kg+: £21.65
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International Shipping
We currently do not offer delivery to the EU or any international destinations outside the UK.
Returns & Exchanges
We pride ourselves on a super easy returns procedure, should you wish to return or exchange an item, kindly email us at info@thebarksidemcr.co.uk to request a returns authorisation. Include your order number, the item(s) you wish to return, and your reason for returning them. You will then receive instructions on how to proceed.
Returning Non-Faulty Items
• Must be unused, in perfect condition, and in original, undamaged packaging
• Return postage costs are the responsibility of the customer
• Please package securely and obtain a proof of posting from the Post Office
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Returning Faulty or Damaged Items
If we request the item to be returned, you may be responsible for sending it back.
Please package securely and obtain a proof of posting.
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Return Timeframes
• Full-price items: return within 14 days
• Sale items: return within 7 days
• SHAMPOOS, SHAMPOO BARS & FRAGRANCES: Non-returnable
Our returns address is:
The Barkside Mcr
Richmond House
Travis Street
Manchester
M1 2NF